Services

Maintenance inspection

Even the most reliable system ages over time. To avoid any serious damage occurring to any of the key equipment used for your process that would entail a highly detrimental pause in production, preventive maintenance is crucial. To help you anticipate breakdowns and determine the operations to be carried out on the short and medium term, we suggest carrying out inspection audits.

Inspection audits

Our experts are the most qualified to inspect your installation and recommend a schedule of preventive maintenance measures.

Our regular visits ascertain: 

• Optimal functioning of your production line over time
• Elimination of the risk of having to stop production due to mechanical breakdowns
• Predictable maintenance budgets

Maintenance contracts

ACTEMIUM provides on request maintenance contracts for equipment it has supplied so as to guarantee the reliability of your production installations.

ACTEMIUM maintenance contracts may include the following options:

• Support provided over the telephone within a guaranteed timeframe
• On-site repairs carried out within a guaranteed timeframe (as far as possible)
• Annual inspection fees

Find out more : Service Level Agreement

We suggest a personalised offer to meet your needs.

Spare parts

To meet your needs in terms of maintenance and repairs of your ACTEMIUM equipment, we can provide optimum spare parts in terms of reliability/price/safety.

Original quality parts

Being based on the same specifications as the parts used for the assembly of ACTEMIUM equipment during the original manufacturing stage, ACTEMIUM spare parts are made using the most appropriate materials for the task at hand.

Trainings

ACTEMIUM can also provide training with regard to use of its equipment and its maintenance.

Trainees are taught to use the equipment while optimising costs and functioning parameters and minimising production losses.

These training programmes can be held on our premises or at your production site.

Hotline

ACTEMIUM can provide its customers with Service Level Agreement (SLA) contracts which ensure assistance or repairs are carried out extremely quickly.

This service grants you access to a Hotline should the need arise for repairs or assistance regarding your control software and the ProDose solution.

This Hotline functions via a secure remote assistance system and is operated by a team of technical experts who have in-depth knowledge of your application.